Imibuzo Evame Ukubuzwa (FAQ) yokuqinisekisa, idiphozithi kanye nokuhoxiswa ku-Olymptrade
Ibhalwe ngu
Umcwaningi Weplatifomu Yokuhweba Eku-inthanethi kanye Nombhali Womhlahlandlela
Icwaninga amapulatifomu omthengisi kanye nezinhlelo ze-akhawunti yokuhweba.
Ukuqinisekiswa
Kungani kudingeka ukuqinisekiswa?
Ukuqinisekiswa kunqunywa yimithethonqubo yezinsizakalo zezezimali futhi kuyadingeka ukuqinisekisa ukuphepha kwe-akhawunti yakho kanye nokuthengiselana kwezezimali. Sicela uqaphele ukuthi ulwazi lwakho luhlala luphephile futhi lusetshenziselwa izinjongo zokuthobela imithetho kuphela.
Nansi yonke imibhalo edingekayo ukuze kuqedwe ukuqinisekiswa kwe-akhawunti:
– Ipasipoti noma i-ID ekhishwe nguhulumeni
– i-selfie engu-3-D
– Ubufakazi bekheli
– Ubufakazi bokukhokha (ngemuva kokufaka imali ku-akhawunti yakho)
Kunini lapho ngidinga ukuqinisekisa i-akhawunti yami?
Ungaqinisekisa i-akhawunti yakho ngokukhululekile noma nini lapho ufuna. Kodwa-ke, kubalulekile ukukhumbula ukuthi uma usuthole isicelo sokuqinisekiswa esisemthethweni esivela enkampanini yethu, inqubo iba yimpoqo futhi idinga ukuqedwa zingakapheli izinsuku eziyi-14.Ngokuvamile, ukuqinisekiswa kuyacelwa uma uzama noma yiluphi uhlobo lwemisebenzi yezezimali epulatifomu. Kodwa-ke, kungase kube nezinye izici.
Inqubo iyisimo esivamile phakathi kwabaningi babathengisi abathembekile futhi ilawulwa yizidingo zomthetho. Inhloso yenqubo yokuqinisekisa ukuqinisekisa ukuphepha kwe-akhawunti yakho kanye nokuthengiselana kanye nokuhlangabezana nezidingo zokulwa nokuhlanzwa kwemali kanye nokwazi amakhasimende akho.
Kukuziphi izimo lapho kudingeka ngiphinde ngiqedele ukuqinisekiswa?
1. Indlela entsha yokukhokha. Uzocelwa ukuthi uqedele ukuqinisekiswa ngayo yonke indlela entsha yokukhokha esetshenzisiwe.2. Inguqulo engekho noma ephelelwe yisikhathi yamadokhumenti. Singase sicele izinhlobo ezingekho noma ezilungile zamadokhumenti adingekayo ukuqinisekisa i-akhawunti yakho.
3. Ezinye izizathu zifaka phakathi uma ungathanda ukushintsha ulwazi lwakho lokuxhumana.
Yimaphi amadokhumenti engiwadingayo ukuqinisekisa i-akhawunti yami?
Uma ungathanda ukuqinisekisa i-akhawunti yakho, kuzodingeka unikeze amadokhumenti alandelayo:Isimo 1. Ukuqinisekiswa ngaphambi kokufaka imali.
Ukuze uqinisekise i-akhawunti yakho ngaphambi kokufaka imali, kuzodingeka ulayishe ubufakazi bokuthi ungubani (POI), i-selfie engu-3-D, kanye nobufakazi bekheli (POA).
Isimo 2. Ukuqinisekiswa ngemva kokufaka imali.
Ukuze uqedele ukuqinisekiswa ngemva kokufaka imali ku-akhawunti yakho, kuzodingeka ulayishe ubufakazi bokuthi ungubani (POI), i-selfie engu-3-D, ubufakazi bekheli (POA), kanye nobufakazi bokukhokha (POP).
Kuyini ukuhlonza?
Ukugcwalisa ifomu lokuhlonza kuyisinyathelo sokuqala senqubo yokuqinisekisa. Kuba yinto edingekayo uma usufake u-$250/€250 noma ngaphezulu ku-akhawunti yakho futhi uthole isicelo sokuhlonza esisemthethweni esivela enkampanini yethu.Ukuhlonza kudinga ukugcwaliswa kanye kuphela. Uzothola isicelo sakho sokuhlonza ekhoneni eliphezulu kwesokudla lephrofayela yakho. Ngemva kokufaka ifomu lokuhlonza, ukuqinisekiswa kungacelwa noma nini.
Sicela uqaphele ukuthi uzoba nezinsuku ezingu-14 zokuqedela inqubo yokuhlonza.
Kungani ngidinga ukuqedela inqubo yokuhlonza?
Kuyadingeka ukuqinisekisa ubuwena bakho nokuvikela imali yakho efakwe ebhange ekuthengiselaneni okungagunyaziwe.
Ukuphepha
Kuyini Ukuqinisekiswa Kwezici Ezimbili?
Ukuqinisekiswa kwezinto ezimbili kuyisendlalelo esengeziwe sokuphepha kwe-akhawunti yakho yokuhweba. Kuyisinyathelo samahhala, lapho udinga ukunikeza khona ulwazi olwengeziwe, njengekhodi ye-SMS eyimfihlo noma ikhodi ye-Google Authenticator. Sincoma ukuthi uvumele ukuqinisekiswa kwezinyathelo ezimbili ukuqinisekisa ukuthi i-akhawunti yakho iphephile.
Ukuqinisekiswa Kwezici Ezimbili Nge-SMS
Ukusetha ukuqinisekiswa kwezinto ezimbili nge-SMS: 1. Iya kuzilungiselelo zakho zephrofayela.
2. Khetha Ukuqinisekiswa Kwezinto Ezimbili esigabeni Sokuphepha.
3. Khetha i-SMS njengendlela yokuqinisekisa.
4. Faka inombolo yakho yocingo.
Ngemuva kwalokho, uzothola ikhodi yokuqinisekisa. Yifake ukuze unike amandla ukuqinisekiswa kwezinto ezimbili nge-SMS.
Kusukela manje kuqhubeke, uzothola iphasikhodi nge-SMS isikhathi ngasinye uma ungena ngemvume ku-akhawunti yakho.
Sicela uqaphele ukuthi ungacela ikhodi yokuqinisekisa izikhathi ezingadluli kweziyi-10 ngaphakathi kwewindi lamahora angu-4 usebenzisa i-ID yomsebenzisi eyodwa, ikheli le-IP, noma inombolo yocingo.
Ukuqinisekiswa Kwezici Ezimbili nge-Google
Ukusetha ukuqinisekiswa kwezinto ezimbili nge-Google Authenticator:1. Qiniseka ukuthi ufaka uhlelo lokusebenza lwe-Google Authenticator kudivayisi yakho. Ngena ngemvume kulo usebenzisa i-imeyili yakho.
2. Iya kuzilungiselelo zephrofayela epulatifomu yokuhweba.
3. Khetha ukuqinisekiswa kwezinto ezimbili esigabeni esithi “Ukuphepha”.
4. Khetha i-Google Authenticator njengendlela yokuqinisekisa.
5. Skena ikhodi ye-QR noma ukopishe iphasikhodi edaliwe ukuze uxhumanise uhlelo lwakho lokusebenza lwe-Google Authenticator ne-akhawunti yakho yepulatifomu.
Ungakhubaza ukuqinisekiswa kwe-Google noma ushintshele ekuqinisekisweni kwe-SMS nganoma yisiphi isikhathi.
Kusukela manje kuqhubeke, i-Google Authenticator izokhiqiza iphasikhodi yesikhathi esisodwa enamadijithi ayi-6 njalo uma ungena ngemvume ku-akhawunti yakho yokuhweba. Kuzodingeka uyifake ukuze ungene ngemvume.
Iphasiwedi eqinile
Dala iphasiwedi eqinile equkethe izinhlamvu ezinkulu, izinhlamvu ezincane, nezinombolo. Ungasebenzisi iphasiwedi efanayo kumawebhusayithi ahlukene.
Futhi khumbula: uma iphasiwedi ibuthakathaka, kulula ukungena ku-akhawunti yakho.
Isibonelo, kuzothatha iminyaka eyi-12 ukuqhekeza iphasiwedi ethi “hfEZ3+gBI”, kuyilapho umuntu edinga imizuzu emi-2 kuphela ukuqhekeza iphasiwedi ethi “09021993” (usuku lokuzalwa.)
Ukuqinisekiswa kwe-imeyili kanye nenombolo yocingo
Sincoma ukuthi uqinisekise i-imeyili yakho kanye nenombolo yocingo. Kuzothuthukisa izinga lokuphepha le-akhawunti yakho. Ukuze ukwenze, iya kuzilungiselelo zephrofayela. Qiniseka ukuthi i-imeyili echazwe ensimini ye-imeyili yileyo exhunywe kwi-akhawunti yakho. Uma kukhona iphutha kuyo, xhumana nethimba lokusekela bese ushintsha i-imeyili. Uma idatha ilungile, chofoza kule nsimu bese ukhetha okuthi “Qhubeka”.
Uzothola ikhodi yokuqinisekisa ekhelini le-imeyili olicacisile. Yifake.
Ukuze uqinisekise ifoni yakho ephathekayo, yifake kuzilungiselelo zephrofayela yakho. Ngemva kwalokhu, uzothola ikhodi yokuqinisekisa ngomlayezo wombhalo we-SMS, okuzodinga ukuwufaka kuphrofayela yakho.
Ukugcina I-akhawunti Kungobo Yomlando
I-akhawunti yokuhweba ingagcinwa kuphela uma zonke lezi zimo ezintathu ezilandelayo zihlangatshezwa: 1) Kune-akhawunti yokuhweba yangempela engaphezu kweyodwa.
2) Akukho mali esele ebhalansi ye-akhawunti.
3) Akukho ukuhweba okusebenzayo okuhlobene ne-akhawunti.
Idiphozithi
Izofakwa nini imali?
Lezi zimali zivame ukufakwa kuma-akhawunti okuhweba ngokushesha, kodwa ngezinye izikhathi kungathatha izinsuku zebhizinisi ezi-2 kuya kwezi-5 (kuye ngokuthi umhlinzeki wakho wokukhokha ungubani.) Uma imali ingakafakwanga ku-akhawunti yakho ngemva nje kokufaka idiphozithi, sicela ulinde ihora eli-1. Uma ngemva kwehora eli-1 kusekhona imali, sicela ulinde bese uhlola futhi.
Ngidlulisele Imali, Kodwa Ayifakwanga Ku-Akhawunti Yami
Qiniseka ukuthi ukuthengiselana okuvela ohlangothini lwakho kuqediwe.Uma ukudluliselwa kwemali kuphumelele kusuka ohlangothini lwakho, kodwa inani lingakafakwa kwi-akhawunti yakho, sicela uxhumane nethimba lethu lokusekela ngengxoxo, i-imeyili, noma i-hotline. Uzothola lonke ulwazi lokuxhumana kumenyu ethi "Usizo".
Ngezinye izikhathi kuba nezinkinga ezithile ngezinhlelo zokukhokha. Ezimweni ezinjengalezi, izimali zibuyiselwa endleleni yokukhokha noma zifakwe kwi-akhawunti ngokubambezeleka.
Ingabe uyakhokhisa imali ye-akhawunti yomthengisi?
Uma ikhasimende lingazange lihwebe nge-akhawunti ebukhoma noma/futhi lingazange lifake/likhiphe imali, imali engu-$10 (amadola aseMelika ayishumi noma okulingana nayo ngohlobo lwemali lwe-akhawunti) izokhokhiswa njalo ngenyanga kuma-akhawunti alo. Lo mthetho ubhalwe emithethweni engeyona eyokuhweba kanye neNqubomgomo ye-KYC/AML.Uma kungekho mali eyanele ku-akhawunti yomsebenzisi, inani lemali yokungasebenzi lilingana nebhalansi ye-akhawunti. Akukho mali ezokhokhiswa ku-akhawunti engenabhalansi. Uma kungekho mali ku-akhawunti, akukho sikweletu okufanele sikhokhwe enkampanini.
Akukho mali yesevisi ekhokhiswa ku-akhawunti uma nje umsebenzisi enza ukuthengiselana okukodwa noma okungekhona okuhweba (idiphozithi/ukukhipha imali) ku-akhawunti yakhe ebukhoma zingakapheli izinsuku ezingu-180.
Umlando wemali yokungasebenzi uyatholakala esigabeni esithi “Ukuthengiselana” ku-akhawunti yomsebenzisi.
Ingabe uyakhokhisa imali yokufaka/ukukhipha imali?
Cha, inkampani ikhokhela izindleko zalawo makhomishini.Ngingayithola kanjani ibhonasi?
Ukuze uthole ibhonasi, udinga ikhodi yokukhushulwa. Uyifaka lapho uxhasa i-akhawunti yakho. Kunezindlela eziningana zokuthola ikhodi yokukhushulwa:– Ingase itholakale epulatifomu (hlola ithebhu ethi Idiphozithi).
– Ingase itholakale njengomvuzo wentuthuko yakho ku-Traders Way.
– Futhi, amanye amakhodi okukhushulwa angatholakala emaqenjini/emiphakathini esemthethweni yabathengisi.
Amabhonasi: Imigomo Yokusebenzisa
Yonke inzuzo eyenziwa ngumhwebi ingeyakhe. Ingakhishwa nganoma yisiphi isikhathi futhi ngaphandle kweminye imibandela. Kodwa qaphela ukuthi awukwazi ukukhipha imali yebhonasi ngokwayo: uma ufaka isicelo sokuhoxiswa, amabhonasi akho ayashiswa. Imali yebhonasi ku-akhawunti yakho iphelele uma usebenzisa ikhodi yephromo yebhonasi lapho ufaka imali eyengeziwe.
Isibonelo: Ku-akhawunti yakhe, umhwebi une-$100 (izimali zakhe) + $30 (izimali zebhonasi). Uma engeza u-$100 kule akhawunti futhi esebenzisa ikhodi yephromo yebhonasi (+ 30% enanini lediphozithi), ibhalansi ye-akhawunti izoba: $200 (imali yakhe) + $60 (ibhonasi) = $260.
Amakhodi ephromo namabhonasi angaba nemibandela ehlukile yemibandela yokusebenzisa (isikhathi sokusebenza, inani lebhonasi).
Sicela uqaphele ukuthi awukwazi ukusebenzisa imali yebhonasi ukukhokhela izici zeMakethe.
Kwenzekani ngamabhonasi ami uma ngikhansela ukukhipha imali?
Ngemva kokwenza isicelo sokuhoxisa imali, ungaqhubeka nokuhweba usebenzisa ibhalansi yakho iyonke kuze kube yilapho inani eliceliwe likhishwa ku-akhawunti yakho.Ngesikhathi isicelo sakho sisacutshungulwa, ungasikhansela ngokuchofoza inkinobho ethi Khansela Isicelo endaweni yokuhoxisa imali. Uma usikhansela, kokubili izimali zakho namabhonasi kuzohlala kusendaweni futhi kuyatholakala ukuze kusetshenziswe.
Uma izimali namabhonasi aceliwe kakade sekukhishwe imali ku-akhawunti yakho, usengakhansela isicelo sakho sokuhoxisa imali bese uthola amabhonasi akho. Kulesi simo, xhumana noSekelo Lwamakhasimende bese ubacela usizo.
Ukuhoxiswa
Yiziphi Izindlela Zokukhokha Engingakhipha Kuzo Imali?
Ungakhipha imali kuphela endleleni yakho yokukhokha. Uma wenze idiphozithi usebenzisa izindlela ezimbili zokukhokha, ukukhipha imali ngayinye kuzo kufanele kuhambisane nenani lokukhokha.
Ingabe Kudingeka Nginikeze Amadokhumenti Ukuze Ngikhiphe Imali?
Asikho isidingo sokunikeza noma yini kusengaphambili, kuzodingeka ulayishe amadokhumenti kuphela uma ucela. Le nqubo inikeza ukuphepha okwengeziwe kwezimali ezikudiphozithi yakho.Uma i-akhawunti yakho idinga ukuqinisekiswa, uzothola imiyalelo yokuthi ungakwenza kanjani nge-imeyili.
Yini Okufanele Ngiyenze Uma Ibhange Linqaba Isicelo Sami Sokuhoxiswa?
Ungakhathazeki, siyabona ukuthi isicelo sakho senqatshiwe. Ngeshwa, ibhange alinikezi isizathu sokwenqatshwa. Sizokuthumelela i-imeyili echaza ukuthi yini okufanele uyenze kulesi simo.Kungani Ngithola Inani Eliceliwe Ngezingxenye?
Lesi simo singase sivele ngenxa yezici zokusebenza kwezinhlelo zokukhokha.Ucele ukuhoxiswa kwemali, futhi uthole ingxenye kuphela yenani eliceliwe elidluliselwe ekhadini lakho noma esikhwameni sakho se-e. Isimo sesicelo sokuhoxiswa kwemali sisaqhubeka "Siyaqhubeka".
Ungakhathazeki. Amanye amabhange nezinhlelo zokukhokha zinemikhawulo ekukhokheni okuphezulu, ngakho inani elikhulu lingafakwa kwi-akhawunti ngezingxenye ezincane.
Uzothola inani eliceliwe liphelele, kodwa imali izodluliselwa ngezinyathelo ezimbalwa.
Sicela uqaphele: ungenza isicelo esisha sokuhoxiswa kwemali kuphela ngemva kokuba esedlule sesicutshunguliwe. Umuntu akanakwenza izicelo eziningi zokuhoxiswa ngesikhathi esisodwa.
Ukukhanselwa Kokuhoxiswa Kwezimali
Kuthatha isikhathi ukucubungula isicelo sokuhoxiswa. Imali yokuhweba izotholakala phakathi nalesi sikhathi sonke.Kodwa-ke, uma unemali encane ku-akhawunti yakho kunaleyo oyicelile ukuyihoxisa, isicelo sokuhoxiswa sizokhanselwa ngokuzenzakalelayo.
Ngaphandle kwalokho, amaklayenti ngokwawo angakhansela izicelo zokuhoxiswa ngokuya kumenyu ethi "Ukuthengiselana" ye-akhawunti yomsebenzisi bese ekhansela isicelo.
Uzicubungula Kangakanani Izicelo Zokuhoxiswa?
Senza konke okusemandleni ethu ukucubungula zonke izicelo zamakhasimende ethu ngokushesha okukhulu. Kodwa-ke, kungathatha izinsuku zebhizinisi ezi-2 kuya kwezi-5 ukukhipha imali. Isikhathi sokucubungula isicelo sincike endleleni yokukhokha oyisebenzisayo.Izimali Zikhishwa Nini Ku-Akhawunti?
Imali ikhishwa kwi-akhawunti yokuhweba uma isicelo sokuhoxiswa sesicutshunguliwe.Uma isicelo sakho sokuhoxiswa sicutshungulwa ngezingxenye, imali izokhishwa futhi kwi-akhawunti yakho ngezingxenye.
Kungani Ufaka Idiphozithi Ngokushesha Kodwa Uzinike Isikhathi Sokucubungula Ukuhoxiswa?
Uma ugcwalisa imali, sicubungula isicelo bese sifaka imali ku-akhawunti yakho ngokushesha.Isicelo sakho sokuhoxisa imali sicubungulwa yipulatifomu kanye nebhange lakho noma uhlelo lokukhokha. Kuthatha isikhathi esithe xaxa ukuqeda isicelo ngenxa yokwanda kwabalingani kulolu chungechunge. Ngaphandle kwalokho, uhlelo ngalunye lokukhokha lunesikhathi salo sokucubungula imali.
Ngokwesilinganiso, imali ifakwa ekhadini lasebhange zingakapheli izinsuku ezimbili zebhizinisi. Kodwa-ke, kungathatha amanye amabhange izinsuku ezingafika kwezingama-30 ukudlulisa imali.
Abanikazi be-e-wallet bathola imali uma isicelo sesicubungulwe yipulatifomu.
Ungakhathazeki uma ubona isimo esithi “Inkokhelo yenziwe ngempumelelo” ku-akhawunti yakho kodwa awukayitholi imali yakho.
Kusho ukuthi sithumele imali futhi isicelo sokuhoxisa imali manje sesicubungulwa yibhange lakho noma uhlelo lokukhokha. Isivinini sale nqubo asikwazi ukulawula.
Kungani ngingakayitholi imali naphezu kwesimo sesicelo esithi “Inkokhelo yenziwe ngempumelelo”?
Isimo esithi “Inkokhelo yenziwe ngempumelelo” sisho ukuthi sesicubungule isicelo sakho futhi sathumela imali ku-akhawunti yakho yasebhange noma ku-e-wallet. Izinkokhelo zenziwa kusukela kithi uma sesicubungule isicelo, futhi isikhathi sokulinda esengeziwe sincike ohlelweni lwakho lokukhokha. Ngokuvamile kuthatha izinsuku zebhizinisi ezi-2-3 ukuthi imali yakho ifike. Uma ungakayitholi imali ngemuva kwalesi sikhathi, sicela uxhumane nebhange lakho noma uhlelo lokukhokha.Ngezinye izikhathi amabhange ayenqaba ukudluliselwa. Kulesi simo, singajabula ukudlulisela imali ku-e-wallet yakho esikhundleni salokho.
Futhi, khumbula ukuthi izinhlelo zokukhokha ezahlukene zinemikhawulo ehlukene ehlobene nenani elikhulu elingafakwa noma likhishwe phakathi nosuku olulodwa. Mhlawumbe, isicelo sakho sidlule lo mkhawulo. Kulesi simo, xhumana nebhange lakho noma ukwesekwa kwendlela yokukhokha.
Ngingakhipha Kanjani Imali Ezindleleni Zokukhokha Ezimbili
Uma ugcwalise ngezindlela ezimbili zokukhokha, inani lediphozithi ofuna ukuyikhipha kufanele lisakazwe ngokulinganayo bese lithunyelwa kule mithombo.Isibonelo, umhwebi ufake u-$40 ku-akhawunti yakhe ngekhadi lasebhange. Kamuva, umhwebi ufake idiphozithi engu-$100 esebenzisa i-Neteller e-wallet. Ngemuva kwalokho, wandise ibhalansi ye-akhawunti yaba ngu-$300. Nansi indlela i-$140 efakiwe engakhishwa ngayo: u-$40 kufanele athunyelwe ekhadini lasebhange u-$100 kufanele athunyelwe ku-Neteller e-wallet Sicela uqaphele ukuthi lo mthetho usebenza kuphela enanini lemali umuntu ayifakile. Inzuzo ingakhishwa kunoma iyiphi indlela yokukhokha ngaphandle kwemingcele.
Sicela uqaphele ukuthi lo mthetho usebenza kuphela enanini lemali umuntu ayifakile. Inzuzo ingakhishwa kunoma iyiphi indlela yokukhokha ngaphandle kwemingcele.
Sethule lo mthetho ngoba njengesikhungo sezezimali, kumele sihambisane nemithetho yezomthetho yamazwe ngamazwe. Ngokwale mithetho, inani lokukhipha imali eliya ezindleleni zokukhokha ezimbili nangaphezulu kufanele lilingane nenani lediphozithi elenziwe ngalezi zindlela.
Ngingayisusa kanjani indlela yokukhokha
Ngemva kokuqinisekisa i-akhawunti yakho, abeluleki bethu bokusekela bazohlola ukuthi indlela yakho yokukhokha egciniwe ingasuswa yini.Uzokwazi ukukhipha imali kuzo zonke ezinye izindlela zokukhokha ezitholakalayo.
Yini okufanele ngiyenze uma ikhadi/isikhwama sami se-e-wallet singasasebenzi?
Uma ungasakwazi ukusebenzisa ikhadi lakho ngoba lilahlekile, livinjiwe, noma liphelelwe yisikhathi, sicela ubike inkinga eqenjini lethu lokusekela ngaphambi kokufaka isicelo sokuhoxa.Uma usuvele ufake isicelo sokuhoxa, sicela wazise ithimba lethu lokusekela. Othile eqenjini lethu lezezimali uzokuthinta ngocingo noma nge-imeyili ukuze axoxe ngezinye izindlela zokuhoxa.
